Last updated: March 27, 2026
1. Introduction
At HalalZest (“we,” “our,” or “us”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have with respect to your personal data. By using our website at halalzest.com, you agree to the terms of this policy.
2. Person Responsible for Personal Information
In accordance with Quebec Law 25, the person responsible for the protection of personal information at HalalZest can be reached at contactus@halalzest.com. This person oversees compliance with applicable privacy legislation and handles all privacy-related inquiries and complaints.
3. Information We Collect
Information you provide directly: When you create an account, place an order, or contact us, we collect your name, email address, shipping address, billing address, phone number, and payment information.
Order information: We collect details about the products you purchase, transaction amounts, and order history.
Communications: If you contact us by email, we retain those communications to respond to your inquiries and improve our service.
Technical information: We automatically collect certain technical data when you visit our site, including your IP address, browser type, device type, pages visited, and referring URLs. This is collected through WordPress and WooCommerce core functionality.
Cookies: Our website uses cookies — small text files stored on your device — to maintain your session, remember your cart contents, process payments, and improve site functionality. When you first visit our website, you may be presented with a cookie notice. You can control cookie settings through your browser, though disabling certain cookies may affect your ability to use parts of our site.
4. How We Use Your Information
We use the information we collect to: (a) process and fulfill your orders; (b) send order confirmations, shipping notifications, and customer service communications; (c) manage your account; (d) improve our website and product offerings; (e) comply with legal obligations; (f) detect and prevent fraud.
We do not use your personal data for automated decision-making or profiling that produces legal effects.
5. How We Share Your Information
Suppliers & fulfillment: To fulfill your orders, we share your shipping address and order details with our third-party suppliers (AliExpress/DSers) who ship directly to you. These suppliers are located internationally, primarily in Asia.
Payment processing: Payment information is processed by WooPayments (powered by Stripe). We do not store your credit card details on our servers. Please review Stripe’s privacy policy at stripe.com/privacy.
Service providers: We may share data with trusted service providers who assist us in operating our website (such as hosting providers), subject to confidentiality agreements.
Legal requirements: We may disclose your information if required by law, court order, or government authority.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order data is typically retained for 7 years for accounting and tax purposes. You may request deletion of your account data at any time (see Section 8).
7. International Data Transfers
Because our suppliers are located outside Canada, your order information (name, shipping address) is transferred internationally to fulfill your purchase. By placing an order, you consent to this transfer. We take reasonable steps to ensure your data is handled securely by our suppliers.
8. Your Rights
Under applicable Canadian privacy laws (PIPEDA and Quebec Law 25), and where applicable GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data (subject to legal retention requirements)
- Withdraw consent to marketing communications at any time
- Request a copy of your personal data in a structured, commonly used format (right to data portability)Lodge a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca)
To exercise any of these rights, contact us at contactus@halalzest.com. We will respond within 30 calendar days.
9. CASL Compliance
We comply with Canada’s Anti-Spam Legislation (CASL). We will only send you commercial electronic messages if you have given express or implied consent. Every marketing email includes an unsubscribe option. To opt out at any time, click “Unsubscribe” in any email or contact us at contactus@halalzest.com.
10. Children’s Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it.
11. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption (HTTPS). However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
HalalZest
Longueuil, Quebec, Canada
Email: contactus@halalzest.com
Website: halalzest.com